At Vanilla Wear, we are committed to delivering your orders quickly, securely, and affordably. Please review our shipping policy below for details on processing times, delivery options, and other important information.
Order Processing
Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Rates & Delivery Times
We offer the following shipping options:
Standard Shipping: 5–7 business days
Express Shipping: 2–4 business days
International Shipping: Delivery times vary depending on destination (usually 7–14 business days)
Shipping fees are calculated at checkout and may vary based on location and order size.
Tracking Your Order
Once your order is shipped, you will receive a tracking link via email. You can use this link to monitor the progress of your delivery in real-time
Shipping Restrictions
We currently ship within [insert regions/countries].
Orders cannot be shipped to P.O. boxes or military addresses at this time.
International customers are responsible for any customs duties, taxes, or import fees applicable in their country.
Delays & Issues
While we strive to meet all delivery timelines, unexpected delays may occur due to:
High seasonal demand
Courier service disruptions
Customs processing for international orders
If your order is delayed or you encounter any issues, please get in touch with our support team at Phone: [02-24890702] and we’ll be happy to assist you.
Questions?
If you have any questions regarding shipping or special delivery requests, feel free to contact us at: support@vanillawear.com